We were fine with that, thinking it should be a great view. The first room we were given was on the rounded end of the building on the 22 floor. It was 3pm so I insisted on our free day being the following day as we were staying for a couple days.

The spa manager did say that we could use the pool/spa area for free that day, the charge is normally $15.00 per person per day. The lady at Check-In called the spa to investigate and was told there was no recolection of the call. I explained how we called the day before to clarify this specific detail. We arrived only to find out that there was a charge to use any part of the G Spa. We decided to call the G Spa and inquire, we were assured we would have all the same included ammenities available. MGM has a beautiful outdoor pool available on season. We were looking at the web site and trying to figure out if the MGM had the same indoor pool/spa setup as the Grand Pequot, where we normally stay. We stayed at the MGM for the first time this January. There is a wonderful all suite hotel closer to Mohegan Sun that is great.For the past few years we have been taking a January mid-week mini vacation at Foxwoods.

Families and visitors to Mystic are not their market. This hotel caters to Foxwood high rollers and the high end Oriental gambler. People we met that were staing at the Howard Johnson got better service, treatment and a warm pool area.

Not enough hot water, no valet parking, no bellmen. Made us wonder if they were ever really washed. Our room was terrible Toilet not even bolted to the floor, stains on floor, intermittent heat, maids didnn't replace coffe cups daily only rinsed them out and put back on counter. Numerous complaints to the front desk went unattended no response from manager. It was freezing all complaints fell on deaf ears. Thanksgiving weekend the indoor pool was 60 degrees and the air temp around pool area was 62. Since the hotel is not a real hilton but a franchise, it lacks the feel and service of a real hilton.

We just stayed at the Nystic Hilton and both couples agree it was the WORST HOtel we have ever been to.

Hotels near foxwood casino